Refund Policy

1. Digital Nature of the Service

MapMyKid assessments are digital products. Once an assessment link has been generated, activated or attempted, the service is considered delivered and is generally non-refundable.

2. When a Refund May Apply

• If you were charged more than once for the same assessment due to a technical or payment error.
• If payment was successful but the assessment was never activated or made available to you.
• If a duplicate purchase was made in error and the assessment has not been attempted.

3. How to Request a Refund

To request a refund, email us at mapmykid@gmail.com with your payment reference and the reason for the request, within 7 days of the transaction. Our team will review and respond within a reasonable time.

4. Refund Processing

Approved refunds are processed back to the original payment method. Depending on your bank or payment provider, it may take 5 to 10 business days for the amount to reflect.

5. Partner Subscriptions

Partner and subscription fees are billed for a fixed term (quarterly or yearly). These fees are non-refundable once the term has begun, except where required by applicable law.